HPCA |Optometry
Welcome to theOptometry Council
of New South Wales
Make a complaint

How can we help?

We are a statutory body established in July 2010 under the Health Practitioner Regulation National Law (NSW). Our Council is made up of four members, including optometrists and a legal member.

We manage complaints about the clinical care and treatment, professional behaviour or health of registered optometrists and students in NSW.

We manage complaints about the conduct, performance and health of registered health practitioners and students in NSW.

Complaints are concerns about the care, treatment or behaviour of a registered health practitioner.

Our website can provide you with more information about the assessment and management of a complaint. You can also contact us.

Optometry Council of NSW Latest News and Updates
For the 2023/24 reporting period, the annual report for our Council is included in the joint report with the other health professional councils of...
Family violence remains one of the most serious public health and safety threats across Australia. Today, the 15 NSW Health Professional Councils and...
The registration fee for NSW registered optometrists for 2024/25 is set at $301 and is payable via the Optometry Board of Australia website. The...
An image of Master of Ceremonies Adam Spencer addressing the crowd at the HPCA All Councils Conference.
Friday 12 April saw the Health Professional Councils Authority (HPCA) and NSW Heath Professional Councils (the Councils) successfully deliver their...
The NSW Health Professional Councils and Health Professional Councils Authority have launched their joint Aboriginal Cultural Safety Strategy 2023 –...
We acknowledge the people of the many traditional countries and language groups of New South Wales. We acknowledge the wisdom of Elders past and present, and pay respect to all Aboriginal communities of today.